TU Delft and ICAI present the online program AI in Practice. A course developed for anyone interested in learning how AI technology can help their organizations. Why can AI be interesting for your company?
1. AI isn’t just hype
While the adoption of Artificial Intelligence (AI) was already on the increase before 2020, not surprisingly the COVID-19 pandemic has accelerated this trend. According to some studies, the ongoing crisis and lockdown measures have stepped up the digital transformation of many organizations and the adoption of AI. McKinsey’s Global Survey on AI in 2020 states that despite the economic challenges, most high-performing companies have increased their investment in AI amid the COVID-19 crisis.
The increasing use of digital tools and online activities are also uncovering new opportunities in areas as diverse as business, public administration, education and research. Elizabeth Aguado, a professional working on import operations in Peru, says:
“With the reset we are about to experience due to COVID-19, many young professionals see the necessity of upgrading their skills to stay competitive in an ever changing business world. There are definitely better career prospects for those who are skilled in new technologies and I realized that AI was something I needed to continue to be valued in the manufacturing and import/export industry.”
2. AI is for everyone
Regardless how large or small, simple or complex your organization may be, there are AI solutions available in all shapes and sizes. AI can help solve specific problems, drive efficiency and improve performance and decision-making. It can support all kinds of business needs, from automating business processes, handling and interpretation of data to engaging with customers and employees. Marian Stan, Manager Customer Support in Romania, says:
”I had been interested for some time to learn more about AI, especially to gain new ideas on how AI can be implemented in certain industries.”
AI is clearly a field that no longer concerns solely data scientists and computer programmers. With AI emerging as the most disruptive type of technology, a wide range of professionals also need to prepare for the application of AI in their organizations. This includes managers and business leaders who want to know what AI can do for their companies, or data analysts and consultants who want to understand how AI can be applied in their business processes. Zeinep Kechagia, Management Consultant in the financial sector, says:
“I am always very keen to explore the future of all complex decision-making processes in a structured way. What I have learned in the field of AI will help me to guide my clients through their transformation journey mostly by integrating their assets with state-of-the-art technology and solutions.”
3. Preparing for AI is key
AI is developing at such rapid pace that before investing in a new AI initiative, organizations need to fully understand the pros and cons of different AI technologies. Gerard Danjou, a Senior Director in a digital market place, says:
“After a career in consumer goods and traditional retail industry, I joined an E-commerce platform and became fascinated by improving search in the E-commerce industry. I wanted to understand the role AI would play in the future of E-commerce and the challenges and considerations that need to be taken into account when deploying E-commerce even further.”
Understanding the practical aspects of applying AI is key. From implementation challenges, lifecycle aspects, maintenance and management of AI applications, to potential implications such as compliance and ethical considerations. Think for instance of concerns about the potential misuse of data, security or privacy issues. Learning about the practicalities of AI can help you avoid wasting time and resources pursuing the wrong technology or taking unnecessary risks.
Month of AI
International and national initiatives, like the Month of AI, offer a wide range of options to learn about the latest in AI research and applications.
Developed by the Innovation Center for Artificial Intelligence Academy (ICAI) and the Delft University of Technology, the online program AI in Practice presents a wide range of real cases and examples to illustrate how AI can be of value in all types of organizations. It includes more than 25 contributors from 14 different organizations, universities and companies.
Regardless of your professional background or job role, if you are, like many others, puzzled as to how to get involved with the technology, or how to apply it in your business processes and successfully integrate it in your organization, this online and self-paced program might be just what you need to be able to navigate this new technology and its integration.